So far so good. They're always happy to take my car and check out what's wrong. I had given them a coupon and they saved it in my file and honored it a few weeks later, no questions asked. Zar explains everything very clearly and is honest about how soon I should think about replacing a part--I never feel pressured or rushed! The only issue I had (on my 3rd visit there) was that I was in a big hurry picking up my car and the mechanic did not know how to cash me out (Zar was out for lunch). Luckily he came right back but I'd train everyone to be able to use the computer! Thanks for the good work, guys.