Simply put, this mechanic is top notch. It takes a while to find a business that you trust to look at your vehicle and provide accurate information without trying to nickel and dime you, and this one was superior as soon as I walked in the door. The staff at Mechanic One provides a level of professionalism unparalleled to other auto shops in the area. On multiple occasions I have been able to drive in on a whim, have them look at my car, and have a diagnosis and recommended plan of action within MINUTES. I didn't schedule an appointment, nor did I pay to have them take a peek (like many other shops do).
Not only do they provide outstanding service at a fantastic rate, but they are personable and approachable. All too often it is hard talking to a Mechanic in fear that they may "talk down" to you - Not these folks! They explained issues and their remedies in a way that you understand, and made sure you were comfortable during the entire process. Simply put, I don't feel like another "payment" in their books when I bring my vehicles in - they are invested in both the product AND the customer, and it show 100%.
I can't recommend this business enough!